Onboarding Guide for Klu

Step 1: Personalization

What is your profession?
To better customize your experience, we ask you to select your profession from a dropdown list. Your input helps us understand our users better and continuously improve Klu.

Step 2: App Integration

Connect Your Apps

Klu offers seamless search across various apps. You can connect each app individually by selecting the ‘Connect’ option. For apps like Notion, you will need to choose the specific pages you wish to find through Klu’s search.

Step 3: Multi-Account Integration

Multiple Accounts for Each App

Klu allows you to add more than one account per app to ensure you have all the necessary data at your fingertips. Simply click on 'Add more account' for each app and follow the prompts to log in with additional accounts.

Step 4: Finalizing Setup

You Are All Set

Once you’ve connected your desired apps and accounts, you’re all set to search and chat through your integrated apps. Klu is now tailored to your professional needs, ready to provide you with a seamless search and interaction experience.

Keyword Searches

Understanding Keyword Searches:

Similar to a search engine, Klu uses keywords to navigate through your data. Input a keyword like 'meeting notes product', and Klu will direct you to various sources where this term appears.

This type of search is useful for broad inquiries where you wish to see every instance of the keyword across your connected apps.

How to Perform a Keyword Search:

Enter a word into the search bar to find related documents, messages, or data points. For Gmail, keywords can be in the content of the emails. For Notion and other apps, they're typically in titles or prominent text fields.

Instant answers

Questions-Based Search

Understanding Questions-Based Search

For more specific inquiries, frame your search as a question. Klu then works to extract a direct answer rather than just pointing to possible sources. Use this method when you need a concise answer, such as a total amount from a 'budget report'.

Here is another example with a Notion source. We're asking a question using the right keywords; in this case, 'help center' and 'improvements.' These are the right keywords because the Notion page title and content where this information is stored actually contain both of these keywords. So, we come back to the concept of searching on Google. The right keywords will be matched with the right content, and it will provide you with the information you need to continue your work.

Klu for Multiple Accounts Search

How to make Klu super efficient for you?

Klu brings a revolution to how you manage and search through your information by offering a powerful multiple account integration feature. This means you can connect several Gmail, Notion, or other service accounts to Klu and access all the information through one unified search bar.

Why Multiple Account Integration?

Accessibility:
Klu is not just a web app; it's also available as a Chrome extension. This means Klu is always accessible, no matter where you are or what you're doing. Use the Cmd+K (Mac) or Ctrl+Shift+K (Windows) command to launch the Klu search bar, find what you need, and get back to work without skipping a beat.

Relevance:
Unlike the standard search in individual applications, Klu is designed to understand the context and relevance of your queries. When you search for something like an invoice, Klu doesn't just look for the word 'invoice' but understands what you're likely looking for - perhaps the most recent invoice from a particular vendor - and prioritizes those results.

Spot-On Answers:
The future of information retrieval is about getting direct answers, not just documents. Klu aims to give you the answer straight away, pulling from the content of your connected accounts. Whether it's a specific detail in an email or a document across your multiple accounts, Klu strives to provide the exact piece of information you need.

Connecting Multiple Accounts

Gmail: Connect all your Gmail accounts to have all your messages, documents, and data in one place. Searching for an invoice, booking information, or a pitch deck becomes a breeze across all your professional and personal emails.

Other Applications: The same multi-account feature applies to other applications such as Google Drive, Notion, and Slack. Integrate all your accounts to streamline your workflow and data retrieval process.

Access to important files

Pinning in Search Bar

For ease of access, you can pin important items directly in the Klu search bar. This feature allows you to quickly revisit frequently used documents or data without having to search for them each time.

With Klu's pinned items, you no longer need to engage in lengthy searches across various platforms. Pin the documents you frequently use and have them readily available, streamlining your workflow and enhancing productivity.

Webapp & Chrome Extension Synchronization

Pinned items are not only accessible in the Klu web app but can also be reached through our Chrome extension. This seamless integration ensures that your important data is always at your fingertips, whether you're working within the web app or browsing online.

Introduction to Quick Actions

Work Faster and Smarter

Klu's smart search bar goes beyond searching – it's a fast track to executing tasks with simple commands.

How to Use Quick Actions

Access from Anywhere: Whether you're on Klu’s web app or using our Klu Chrome Extension Cmd+K (Mac) or Ctrl+Shift+K (Windows), these quick actions are just a few keystrokes away.

Simple Steps to Power Your Productivity:

Step 1: Hit the "/" in Klu's search bar to reveal a world of quick actions.
Step 2: Choose from over 33 commands to instantly navigate to your desired task, like creating a new Google Sheet or checking your GitHub.

Using Filters in Klu Search

Refining Your Search

Use filters to narrow down your search results within Klu. Filters can be based on date, app source, file type, and more.

Sort Filter

Best Matches: This option sorts results based on relevance to your search query.
Title: Choose either ascending or descending to sort results alphabetically by title.
Last Edited: You can sort documents by the newest or oldest based on the last edited date.
Created: Sort by the creation date of files or documents, either from newest to oldest or vice versa.

What Filter

All: This default setting searches across all types of content.
Email: Narrow your search to only find results within your emails.
File: Use this to search for specific files across your integrated applications.
Task: If you’re looking for tasks, this filter will limit the search to actionable items.

Where Filter

Application-Specific: This allows you to search within a specific app. For example, if you have integrated Notion, Gmail, Slack, etc., you can choose one of these to search exclusively within that application.

When Filter

Time Frame: This filter lets you specify the timeframe of your search, such as:Today Yesterday Last 7 days Last 30 days

Custom date range:

Select a specific start and end date for your search.

Using these filters together can powerfully narrow down your search. For instance, if you’re looking for an email about a "budget report" sent last week, you could set: What: Email
Where: Gmail (assuming it’s integrated)
When: Last 7 days
This will provide a focused search returning emails pertaining to your keyword from the past week.

Accessibility

Seamless Integration

Wherever and however you work, Klu will be there. With the Chrome extension, you will be able to open the search bar with the Cmd+K command (Mac) and Ctrl+Shift+K (Windows), find what you need, and continue your work.

It's designed to integrate with your workflow without needing to switch contexts or applications.

Klu Help Center: Security Details

Indexing Data at Klu

How We Index Your Data

How We Index Your Data

Upon integration of Klu, we begin by indexing the data present in your applications. Indexing involves creating a searchable reference to your data, including metadata such as file names, creation times, and author names.

Why We Index Your Data

Indexing allows Klu to provide fast, efficient, and relevant search results. It ensures that the app can retrieve information without the need for storing entire documents or sensitive information in an unencrypted form.

The Indexing Process

We use a process that extracts keywords and generates embeddings from your documents. This representation of your data is encrypted and stored securely, maintaining the confidentiality and integrity of your information.

Encryption and Data Protection

Encryption Techniques

All indexed data is encrypted, ensuring that the actual content is not in plain text and cannot be easily accessed. We use advanced encryption standards to protect your data both at rest and in transit.

Ensuring Data Safety

We have strict protocols for data encryption, continuously updated to prevent unauthorized access. Our encryption methods are in line with industry best practices.

Klu's Commitment to Compliance and Certifications

Understanding Compliance and Certifications

At Klu, we recognize the importance of maintaining the highest standards of compliance and certifications to ensure trust, safety, and reliability for our users. Compliance refers to our adherence to laws, regulations, guidelines, and specifications relevant to our business and industry. Certifications are the endorsements that validate our compliance and commitment to industry best practices.

Our Compliance Measures

Data Protection and Privacy: We prioritize the security and privacy of your data. Klu adheres to strict data protection regulations like GDPR, ensuring that user data is handled with utmost confidentiality and integrity.

Regular Audits and Assessments: To maintain and improve our compliance posture, Klu undergoes regular audits and assessments. This helps us identify and mitigate risks, ensuring continuous compliance with evolving regulations.

Our Certifications

SOC 2: Service Organization Control 2 (SOC 2) is a certification that ensures service providers securely manage your data to protect the interests of your organization and the privacy of its clients. Klu's adherence to SOC 2 type II report reassures the operational effectiveness of our data management.

Continuous Improvement and Adaptation

Compliance and certifications are not one-time achievements but ongoing commitments. Klu is dedicated to continuous improvement, regularly updating our practices and policies to meet the highest standards of security and compliance as they evolve.

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Smart Search

Experience instant, AI-powered results across all your apps with Klu's Smart Search.

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Chat AI

Engage in dynamic conversations with your data using Klu AI Chat and uncover insights like never before.

Time-saving

Boost your workflow with Klu and focus on what truly matters

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Accessibility

Use Klu as a web app, standalone application, or enhance your browsing with our Chrome extension.

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Secured Data

Klu provides you with secure search, prioritizes your data security, ensuring safe and trustworthy interactions.

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Integration

Bring your favorite apps together with Klu for a unified, efficient experience.