Gmail

Instead of searching through long email threads, Klu shows you AI-generated summaries of your Gmail conversations directly on each contact’s page. Sentiment analysis highlights if conversations are trending positive, negative, or neutral, giving you instant context.

• AI summaries of email threads.
• Sentiment analysis at a glance.
• All email interactions linked to the right contact.

What Gets Synced

• Email threads → Linked to the right contact.
• AI summaries → Short highlights of each conversation.
• Sentiment analysis → Labels for Positive, Neutral, Negative tone.

Common Automations

• Sales rep reviews a contact before a call → sees last 5 email summaries + sentiment.
• Customer success manager tracks unhappy clients → filter contacts with “Negative” sentiment.
• Leaders monitor account health → review sentiment trends in contact activities.

How to Connect

1. In Klu, go to Settings → Integrations → Gmail.
2. Click Connect and sign in with your Google account.
3. Approve read-only access to email metadata.
4. Open any contact in Klu → see AI email summaries + sentiment.

Permissions & Security

• Klu only processes emails related to your contacts.
• Summaries are stored securely (SOC 2 + GDPR).
• You can disconnect Gmail anytime.

Who Benefits

• Sales teams: Quickly see email history and sentiment before client calls.
• Customer success teams: Spot unhappy clients early.
• Leaders: Get a health overview of customer relationships.

FAQs

Q: Does Klu read all my Gmail?
A: No, only emails linked to your saved contacts.

Q: Can I reply to Gmail from Klu?
A: Not yet — Klu focuses on summaries and insights.

Q: How accurate is sentiment analysis?
A: It’s AI-driven, and improves as more data is processed.